Privacy Policy

Privacy Policy — Last updated: 15th November, 2025

At The Fat Cookie Club, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

a) Personal Information you provide
  • Name, email address, phone number, shipping address, billing address
  • Payment information (in a limited, secure way)
  • Order history, feedback, reviews
b) Automatically Collected Information
  • Device information, IP address, browser type, referral source
  • Cookies and tracking technologies (analytics, site usage)
  • Browsing behavior (pages viewed, time spent)

2. Use of Your Information

  • Process and fulfill your orders
  • Communicate with you (order status, promotional offers)
  • Improve our website, products, and services
  • Detect and prevent fraud
  • Comply with legal obligations

3. Cookies & Tracking Technologies

  • We use cookies and similar technologies for analytics, performance, functionality, and marketing.
  • You may set your browser to refuse cookies, but certain features of the site may not function properly.
  • We may use Google Analytics (or similar) to collect aggregate usage data.

4. Disclosure of Information

  • With service providers (payment gateways, logistics partners, mailing services)
  • When required by law (court orders, regulations)
  • In connection with business transfers (merger, acquisition), with confidentiality protections
  • Aggregated, anonymized data may be shared for analytics or research, which does not identify you personally.

5. Security of Your Information

  • We implement appropriate technical and organizational measures to protect your data (encryption, access controls).
  • However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

  • We retain personal data as long as necessary to fulfill the purposes in this Privacy Policy or as required by law.
  • We may anonymize or delete data when no longer needed.

7. Your Rights

Depending on applicable law, you may have rights such as:

  • Accessing your personal data
  • Rectification or correction
  • Deletion (erasure)
  • Restriction or objection to processing
  • Data portability

You may contact us at [contact email] to exercise these rights. We may verify your identity before acting.

8. Children’s Privacy

  • Our site is not intended for children under 13 (or applicable age).
  • We do not knowingly collect data from minors. If we become aware, we will remove it.

9. International Transfers

  • If we transfer your information across borders, we will ensure appropriate protections (standard contractual clauses, etc.).

10. Changes to Privacy Policy

  • We may update this policy periodically. The “Last Updated” date will reflect the change.
  • We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

  • Email: Thefatcookieclub@gmail.com
  • Address: 145, ASPEN GREENS, NIRVANA COUNTRY, MANESAR GURGAON-122101
  • Mobile Number: +919582925138